Shipping policy


Overview

At appliancepartsx.shop, we are committed to providing a reliable, convenient, and transparent shipping experience for all customers. This Shipping Policy explains our shipping methods, processing times, delivery estimates, tracking procedures, and other important shipping information.

By placing an order through appliancepartsx.shop, you agree to the shipping terms described in this policy.

Our goal is to ensure that customers receive their appliance parts and products safely while maintaining a simple and efficient ordering process.

Free Standard Shipping

appliancepartsx.shop provides FREE STANDARD SHIPPING on all orders.

There is no minimum purchase requirement to qualify for free standard shipping.

All eligible orders placed through our website will automatically receive free standard shipping during checkout.

Customers will not be charged additional standard shipping fees for their orders.

Order Processing Time

After your order has been successfully submitted and payment has been confirmed, our team will begin preparing your order.

Orders are typically processed within:

1–3 business days

During the processing period, we complete the following steps:

  • Order verification

  • Payment confirmation

  • Product preparation

  • Quality checking

  • Packaging

  • Shipment arrangement

Please note that processing time is separate from shipping transit time.

Orders placed during weekends, public holidays, promotional events, or periods of high order volume may require additional processing time.

Delivery Time

After your order has been processed and shipped, the estimated delivery timeframe is:

15–20 business days

The delivery period begins after your order has been shipped.

The estimated total timeframe from order placement to delivery may vary depending on processing time, shipping destination, carrier performance, and other external factors.

While appliancepartsx.shop works to provide accurate delivery estimates, delivery dates are not guaranteed.

Shipping Coverage

appliancepartsx.shop provides shipping services to customers in Canada.

We work with reliable shipping carriers and logistics partners to help ensure that orders are delivered safely and efficiently.

Shipping availability may depend on:

  • Delivery location

  • Product availability

  • Carrier service availability

  • External shipping conditions

Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing available tracking information.

The tracking information allows you to monitor your shipment progress.

Please allow some time for tracking information to update after your package has been shipped.

If you do not receive your shipping confirmation email, please check your spam, junk, or promotional email folders.

If you still cannot locate your shipping information, please contact us:

Email: info@appliancepartsx.shop

Order Processing and Shipment Notification

Customers will receive order-related notifications through the email address provided during checkout.

Notifications may include:

  • Order confirmation

  • Payment confirmation

  • Shipping confirmation

  • Tracking information

  • Customer service updates

Customers are responsible for providing an accurate and active email address when placing an order.

Shipping Address Information

Customers are responsible for providing complete and accurate shipping information.

Before completing your purchase, please carefully review:

  • Full name

  • Street address

  • Apartment or unit number

  • City

  • Province

  • Postal code

  • Contact information

appliancepartsx.shop is not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete shipping information provided by customers.

If you notice an error in your shipping information, please contact us as soon as possible:

Email: info@appliancepartsx.shop

We will make reasonable efforts to assist before your order enters shipment processing.

Order Changes and Cancellation

If you need to change or cancel your order, please contact us immediately after placing your order.

Email:

info@appliancepartsx.shop

We will attempt to accommodate your request before the order has been processed or shipped.

Once an order has entered the fulfillment or shipping process, changes or cancellations may no longer be possible.

If your order has already shipped, you may need to follow our Return and Refund Policy after receiving the product.

Delayed Orders

Although we aim to deliver orders within the estimated timeframe, delays may occur due to circumstances outside our reasonable control.

Possible causes of delays include:

  • Severe weather conditions

  • Transportation disruptions

  • Carrier delays

  • Customs processing

  • Public holidays

  • High-volume shipping periods

  • Other unexpected events

If your order is delayed, please check your tracking information first. If you need additional assistance, please contact our customer service team.

We will make reasonable efforts to assist with delivery-related concerns.

Lost or Missing Packages

If your tracking information shows that your package has been delivered but you have not received it, please:

  1. Check around your delivery location.

  2. Confirm that the shipping address provided was correct.

  3. Check with household members, neighbors, or building management if applicable.

  4. Contact the shipping carrier for additional delivery information.

If you are still unable to locate your package, please contact us:

Email: info@appliancepartsx.shop

We will work with you and the shipping carrier to investigate the situation and provide assistance where possible.

Damaged Packages

appliancepartsx.shop takes care to properly package products before shipment.

If your order arrives damaged, please contact us within a reasonable period after delivery.

Please provide:

  • Order number

  • Description of the damage

  • Photos of the package and product

  • Any relevant details regarding the issue

Our team will review the information and determine an appropriate solution, which may include:

  • Replacement

  • Refund

  • Store credit

  • Other available resolution

Incorrect or Missing Items

If you receive an incorrect item or your order is missing a product, please contact us as soon as possible.

Please include:

  • Order number

  • Customer name

  • Product information

  • Description of the issue

  • Supporting photos if available

We will review your request and work to resolve the issue promptly.

Customs, Duties, and Taxes

Customers are responsible for any applicable duties, taxes, or government-related charges that may apply according to local regulations.

Customs procedures and inspection times are controlled by government authorities and may affect delivery times.

appliancepartsx.shop cannot control or predict customs delays.

Delivery Responsibility

Once an order has been shipped, delivery is handled by the selected shipping carrier.

appliancepartsx.shop remains committed to assisting customers with delivery issues, but we cannot be responsible for delays caused by circumstances outside our control.

These circumstances may include:

  • Carrier delays

  • Weather events

  • Natural disasters

  • Government actions

  • Incorrect customer information

  • Other external disruptions

Returns Related to Shipping

If you need to return a product, please review our Return and Refund Policy for complete instructions.

Shipping-related return situations, including damaged products, incorrect products, or defective items, will be handled according to our return procedures.

Customer Support

If you have any questions regarding shipping, delivery, or your order status, please contact us:

appliancepartsx.shop

Email:

info@appliancepartsx.shop

Our customer support team is committed to providing assistance and ensuring a smooth shopping experience.

Policy Updates

appliancepartsx.shop reserves the right to update or modify this Shipping Policy at any time.

Changes may be made due to:

  • Business updates

  • Shipping service changes

  • Carrier adjustments

  • Legal requirements

  • Improvements to customer service

Any updates will be published on this page and become effective immediately after posting.

Thank you for choosing appliancepartsx.shop. We appreciate your trust and are committed to providing reliable appliance solutions with convenient and dependable delivery service.